Careers At Serramonte Subaru

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BDC Representative

Department: Office/Admin
Location: San Jose, CA

Stevens Creek Kia is in immediate need for: BDC Representatives


Responsibilities:

  • Drive traffic for the sales department by setting appointments for prospective customers
  • Handling incoming calls, following up on customer visits, responding to Internet request,
  • Answer customer calls and establish follows-up with sales appointments
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Follow up with leads that are not ready to make an appointment or no-shows
 
Requirements:
  • Previous call center experience is a huge plus
  • Dealership experience preferred but not required
  • Team-oriented Prompt and courteous
  • Willing and able to make a designated amount of outbound calls each day
  • Possess excellent communication skills
  • Comfortable with computers and technology systems
  • Phone experience at any level is preferred but not required
 

 

*Notice to all Applicants:We are a drug free workplace. We perform pre-employment drug testing. 

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